State Farm® Insurance Agent Cindy Shumaker
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
willie johnson
October 10, 2024
5
out of
5
rating by willie johnson
"Garrett was awesome I called at 4:47pm and told them it would be completely fine to call me back tomorrow but he stayed after hours to help me find a great auto and home bundle."
jagadish cheluri
October 4, 2024
5
out of
5
rating by jagadish cheluri
"Trea Woodfin was very kind, informative and showed lot of patience to answer all my questions to switch over to Statefarm. He helped me get a much lower rate as well compared to what I was paying before. Thanks to Trea Woodfin!!"
We responded:
"Thank you, Jagadish, for your wonderful review! I'm glad to hear that Trea was able to assist you with such kindness and patience. It's fantastic that he could help you find a lower rate. We appreciate your trust in switching over to State Farm with our office. If you have any further questions or need assistance in the future, we're here to help! - Cindy Shumaker - State Farm Insurance Agent, Midlothian, VA"
Anthony Roddey
October 3, 2024
5
out of
5
rating by Anthony Roddey
"I had the most wonderful experience with Deshawn Freeman. I changed insurance companies and had a very pleasant experience. Thank you, Deshawn Freeman, for making this transaction exceptionally pleasant and painless. Thank you for explaining everything so I could understand it all. I would give you 10 stars. I'm really feeling confident with this change, this office and transaction. You are a wonderful fresh experience in this troubled time."
We responded:
"Anthony, thank you for sharing your experience! I'm glad to hear that Deshawn made your transition to our insurance company smooth and understandable. It's wonderful that you feel confident with your decision and our office. We appreciate your kind words and are here for any future needs or questions you may have. - Cindy Shumaker - State Farm Insurance Agent, Midlothian, VA"
Amber Moon
September 25, 2024
5
out of
5
rating by Amber Moon
"deshawn freeman was easy to work with, he called me back whenever I scheduled with him, which was many times. he was always helpful and in a good mood even tho I kept rescheduling. he got me a lower rate! thanks statefarm."
We responded:
"Amber, thank you for your wonderful review! I'm glad to hear that Deshawn was easy to work with and consistently helpful, even with multiple reschedules. It's great that he was able to secure a lower rate for you. We appreciate your business and look forward to assisting you with any future needs. - Cindy Shumaker - State Farm Insurance Agent, Midlothian, VA"
Yolanda Smith
August 19, 2024
5
out of
5
rating by Yolanda Smith
"Great, wonderful, and easy and enjoyable and very professional, and knowledgeable about her job. If I could get her every time, I feel every time I call in it would always be the same experience every single time. thanks for everything."
We responded:
"Yolanda, thank you for your wonderful review. I'm glad you had an easy and enjoyable experience with our office. Your kind words about our professionalism and knowledge mean a lot. We're always here to help with any future needs or questions. - Cindy Shumaker - State Farm Insurance Agent, Midlothian, VA"
LaTonya Lamb
August 9, 2024
5
out of
5
rating by LaTonya Lamb
"Cindy was outstanding really broke everything down for me and gave me a great quote she answered all my questions and was eager to help made me wanna switch my insurance provider because of the awesome service job well done"
We responded:
"Hey LaTonya, Thanks a bunch for the awesome review! I'm glad I could break everything down for you and provide a great quote. It's fantastic to know that you felt eager to switch your insurance provider because of the service. If you have any more questions or need further assistance, feel free to reach out anytime! - Cindy Shumaker - State Farm Insurance Agent, Midlothian, VA"
SARAH PENA
July 25, 2024
5
out of
5
rating by SARAH PENA
"Outstanding customer service, the whole process was so smooth. Quote is really convenience, life insurance and auto cover as well for lower price I was paying just for auto.!!!"
We responded:
"Hey Sarah! Thanks a bunch for your awesome review! I'm so glad you found our customer service outstanding and the process smooth. It's great to know you're happy with the convenience of the quote and the savings on your life and auto insurance! If you ever need anything else, feel free to reach out. - Cindy Shumaker - State Farm Insurance Agent, Midlothian, VA"
Beatriz Marrero
July 23, 2024
5
out of
5
rating by Beatriz Marrero
"Had the pleasure to speak with Katera, very helpful and made the process very easy."
We responded:
"Hey Beatriz! I'm so glad you had a great experience with Katera! She's fantastic at making things easy for our customers. If you need anything else, we're here to help! - Cindy Shumaker - State Farm Insurance Agent, Midlothian, VA"
Ismael Interiano
July 17, 2024
5
out of
5
rating by Ismael Interiano
"While looking for a good insurance, I received a phone call from Office State Farm Cindy Shumaker with a potential offer for insurance. After a really nice conversation with Katera Cephas about my options, she made me feel no obligation whatsoever on whether or not I got insurance through them, she made feel welcome! After doing some research, it turnout I was getting the best price for insurance through them. I would fully recommend anyone to State Farm for insurance!"
We responded:
"Ismael, we are thrilled that you had a satisfying experience with Katera! We are grateful for your kind words and are overjoyed that you found the best insurance price with us. Thank you for recommending State Farm! If you ever need assistance in the future, we are here to help. - Cindy Shumaker - State Farm Insurance Agent, Midlothian, VA"
John Stone
July 12, 2024
5
out of
5
rating by John Stone
"Saved me, and made me feel like family. Way to go. Keep up the great service, Katera Cephas"
We responded:
"Thank you for your kind words, Katera! I'm glad I could help you and make you feel like family. We appreciate your support and are here for you whenever you need us. Cindy Shumaker - State Farm Insurance Agent, Midlothian, VA"
Shanemarc Bennett
July 10, 2024
5
out of
5
rating by Shanemarc Bennett
"Garrett Rozier gave me excellent service! Really the best! Gave me an excellent policy and worked to get me exactly what i needed!"
We responded:
"Thank you for sharing your positive experience with Garrett! I'm glad he provided you with excellent service and helped tailor a policy to meet your needs. We appreciate your kind words and look forward to assisting you in the future. Cindy Shumaker - State Farm Insurance Agent, Midlothian, VA"
Cynthia Miles
July 1, 2024
5
out of
5
rating by Cynthia Miles
"I had the pleasure to speak with Garrett. He did a fantastic job of explaining everything. Initially I was only interested in auto insurance. But due to Mr.Garrett’s superb salesmanship I also included renter’s insurance. It was definitely a pleasure working to solve my insurance needs with Mr. Garret."
We responded:
"Cynthia, I'm pleased to hear that Garrett provided exceptional service by explaining everything thoroughly and assisting you with both auto and renter's insurance. We're grateful for your trust in our office to meet your insurance needs. If you have any further questions or require assistance, feel free to reach out anytime! - Cindy Shumaker - State Farm Insurance Agent, Midlothian, VA"
Derek Poochman Frith
July 1, 2024
5
out of
5
rating by Derek Poochman Frith
"Garrett was totally amazing with his help and assistance throughout my process of gaining insurance through State Farm. 5 Stars ⭐⭐⭐⭐⭐ given for the customer service and support...!! "Like a good neighbor State Farm, Jake, Cindy and Garrett were there""
We responded:
"Thank you, Derek, for the 5-star review! I'm pleased to hear that Garrett provided amazing assistance with your State Farm insurance. We're grateful for your positive feedback and look forward to assisting you with any future insurance needs. Cindy Shumaker - State Farm Insurance Agent, Midlothian, VA"
Giuseppe Shelp
June 27, 2024
5
out of
5
rating by Giuseppe Shelp
"They were very helpful, and by switching insurance companies I saved a ton of money w/ State farm. Give them a call you want be disappointed."
We responded:
"Giuseppe, we're thrilled to hear you found our team helpful with your switch to State Farm, even helping you ensure cost savings! It is rewarding to hear that you had a positive experience and we are grateful for your recommendation. Feel free to reach out for any future insurance needs! - Cindy Shumaker - State Farm Insurance Agent, Midlothian, VA"
Catherine Mayfield
June 25, 2024
5
out of
5
rating by Catherine Mayfield
"I had an older quote from State Farm and I visited Cindy's page on the web and asked for an updated quote. Garrett called within a few minutes and was eager to help me. He had helpful knowledge and was very pleasant to speak with. In about 25 minutes I had new insurance with a lower rate and quotes for Life insurance. I was very pleased with Garrett and the overall outcome of reaching out to State Farm. Thank you :)"
We responded:
"Catherine, we're thrilled you reached out for an updated quote and had a pleasant experience with Garrett! We're glad he could assist you efficiently and provide you with a lower rate and quotes for Life insurance. Thank you for choosing our office for your insurance needs! - Cindy Shumaker - State Farm Insurance Agent, Midlothian, VA"
Margot Moser
June 13, 2024
5
out of
5
rating by Margot Moser
"Garrett was a huge help."
We responded:
"Margot, I'm thrilled Garrett was a huge help to you! We're pleased to have provided you with exceptional service. If you ever need assistance with your insurance needs, feel free to reach out. Thank you for choosing our office! - Cindy Shumaker - State Farm Insurance Agent, Midlothian, VA"
Lex Brown
June 13, 2024
5
out of
5
rating by Lex Brown
"Katera was so helpful and knowledgeable! Made sure i understood everything I needed too. One of the best experiences I've had with an insurance company in a long time!"
We responded:
"Lex, it is great you found our team so helpful and knowledgeable! Thank you for recognizing our expertise and dedication to ensuring you understood everything you needed. We're grateful for your positive feedback and hope to see you again soon! - Cindy Shumaker - State Farm Insurance Agent, Midlothian, VA"
JENNIFER HURSEY
June 10, 2024
5
out of
5
rating by JENNIFER HURSEY
"My experience with Garrett was pleasant, fast & professional."
We responded:
"Thank you, Jennifer, for your 5-star review. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! - Cindy Shumaker - State Farm Insurance Agent, Midlothian, VA"
Patricia Clark
May 29, 2024
5
out of
5
rating by Patricia Clark
"Garrett Rozier was fantastic to work with!"
We responded:
"Thank you, Patricia, for your 5-star review! I'm pleased to hear that Garrett was fantastic to work with. Please feel free to reach out for any future insurance needs or questions. - Cindy Shumaker - State Farm Insurance Agent, Midlothian, VA"
Hamid Atai
May 14, 2024
5
out of
5
rating by Hamid Atai
"Great service. Explained everything very well."
We responded:
"Hamid, I'm pleased to hear that you found our service great and the explanations helpful! Ensuring clear communication and a seamless experience is essential to us, and I'm grateful for your positive feedback! If you have any more questions or insurance needs, feel free to reach out anytime! - Cindy Shumaker - State Farm Insurance Agent, Midlothian, VA"
Williams Boakye
May 9, 2024
5
out of
5
rating by Williams Boakye
"Garrett Rozier was super great today and was able to set everything I needed up today I appreciate his help."
We responded:
"Williams, I'm thrilled to hear that Garrett was able to assist you promptly and efficiently! We're pleased that he provided you with everything you needed and appreciate your positive feedback. If you have any more insurance needs in the future, feel free to reach out to our office. Thank you for choosing us! - Cindy Shumaker - State Farm Insurance Agent, Midlothian, VA"
Katherine Frazier
May 9, 2024
5
out of
5
rating by Katherine Frazier
"Garrett is great! He explained everything well and was very friendly."
We responded:
"Katherine, I'm thrilled to hear that Garrett provided you with great explanations and friendly service! We're pleased that you had a satisfying experience with us. If you have any future insurance needs or questions, feel free to reach out anytime. Thank you for choosing our office! - Cindy Shumaker - State Farm Insurance Agent, Midlothian, VA"
Nevaeh Wiley
May 8, 2024
5
out of
5
rating by Nevaeh Wiley
"Garrett Rozier was amazing with helping me with the problem that I had and just being super helpful and kind and amazing customer service!!"
We responded:
"Nevaeh, your glowing review truly brightened our day! We're thrilled Garrett provided you with amazing customer service and resolved your issue with kindness. We're grateful for your positive feedback and look forward to assisting you with all your insurance needs in the future! - Cindy Shumaker - State Farm Insurance Agent, Midlothian, VA"
Talaya Anderson-Holmes
May 7, 2024
5
out of
5
rating by Talaya Anderson-Holmes
"Garrett helped me get the best deal for my auto insurance policy 💙"
We responded:
"Talaya, I'm happy to hear that Garrett was able to assist you in securing the best deal for your auto insurance policy! If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing our office! - Cindy Shumaker - State Farm Insurance Agent, Midlothian, VA"
Ryan Hartsell
May 2, 2024
5
out of
5
rating by Ryan Hartsell
"This office is amazing! Jackson was wonderful to work with! Bundled our home and auto all while updating our most current information within a 12 minute phone call! We appreciate all the hard work and great customer service that was provided for us! 10/10 would recommend to anyone looking for insurance!"
We responded:
"Ryan, thank you for sharing your positive experience with Jackson and our office! It's fantastic to hear that he provided you with efficient service and ensured all your insurance needs were met. We strive to provide excellent customer service and make the insurance process as smooth as possible for our clients. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. - Cindy Shumaker - State Farm Insurance Agent"