State Farm® Insurance Agent Cindy Shumaker
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Pam Waters
September 10, 2025
5
out of
5
rating by Pam Waters
"Deshawn is friendly, knowledgeable and prompt. He answered all of my questions and always got back to me in under twenty-four hours. The process of changing carriers was efficient and easy."
We responded:
"Thank you for your review, Pam! I'm happy to hear that Deshawn provided you with friendly and knowledgeable service. It's great to know that the process was efficient and easy for you. If you have any more questions or need assistance, feel free to reach out anytime!"
Yaseen E
September 5, 2025
5
out of
5
rating by Yaseen E
"Deshawn was great 👍"
We responded:
"Thank you, Yaseen! I'm happy that our team was able to assist you. We appreciate your feedback and are here if you need anything else."
Raymond Ricks Jr
September 5, 2025
5
out of
5
rating by Raymond Ricks Jr
"Cindy Shoemaker is outstanding as far as Making State Farm Great. I am excited to be apart of State Farm insurance and the deals they have. I like Garrett and he has great customer service but he has to be more engaging with the clients he didn't seem excited. I am so happy to be apart of State Farm insurance"
We responded:
"Thank you, Raymond, for your enthusiastic feedback! I'm delighted to hear that you're happy with your experience at State Farm. It's wonderful to know that Garrett's customer service made a positive impression, and I'll be sure to share your suggestion with him to enhance customer engagement. We're here to support you with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Michael Cerami
September 4, 2025
5
out of
5
rating by Michael Cerami
"I worked with Deshawn to get quotes home/auto/umbrella with State Farm. He was easy to work with, knew insurance very well and made the swap to State Farm very easy. I look forward to working with him and State Farm for many years to come. Michael Cerami"
We responded:
"Thank you, Michael! I'm happy to hear that Deshawn made the process smooth and straightforward for you. We're grateful for your trust and look forward to serving your insurance needs for many years. If you ever have questions or need assistance, feel free to reach out!"
Michael Eldeeb
September 4, 2025
5
out of
5
rating by Michael Eldeeb
"Deshawn is one of the best over there Thanks"
We responded:
"Thank you, Michael! I'm happy to hear that Deshawn made such a positive impression. Our team is dedicated to providing excellent service, and it's great to know we're meeting that goal. If you need anything else, feel free to reach out!"
Nick Jenkins
September 4, 2025
5
out of
5
rating by Nick Jenkins
"I worked with Mr. Woodfin & had a great experience. I was with my previous insurance company for about 18 years and State Farm was able to provide better coverage for less monthly. Mr. Woodfin was helpful and informative, without trying to "sell" me anything. We compared what I had and what they could offer and it was easy to see that this was the best option. I appreciate his help and look forward to a lower monthly bill, while also having the comfort of knowing we are better insured!"
We responded:
"Thank you, Nick, for sharing your experience! I'm happy to hear that we were able to assist you in finding better coverage at a lower cost. It's great to know you feel well-informed and comfortable with your decision. If you have any questions or need further assistance, feel free to reach out anytime!"
Sean Taylor
September 4, 2025
5
out of
5
rating by Sean Taylor
"Trae Woodfin was great. He was responsive and the policies were cheaper with better coverage than we currently had. A++"
We responded:
"Thank you, Sean! I'm happy to hear that Trae provided you with responsive service and helped you find better coverage at a more affordable rate. We appreciate your feedback and are here if you need anything else!"
Tysha Glover
September 3, 2025
5
out of
5
rating by Tysha Glover
"Trae is a jewel! A true asset. Customer service phenomenal! I will be switching to state farm…i was paying a high insurance premium. Trae worked his majic and now I have extra added benefits and a lower premium!!!!"
We responded:
"Tysha, thank you for your wonderful feedback! I'm delighted to hear that Trae provided such exceptional service and helped you find a plan with added benefits and a lower premium. We're grateful to have him on our team. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Taylor Boseman
September 2, 2025
5
out of
5
rating by Taylor Boseman
"Trae was very helpful, right from the start! He listened to what i needed and made it happen! Trae is amazing! Thank you!"
We responded:
"Thank you, Taylor! I'm delighted to hear that Trae was able to assist you effectively and meet your needs. We appreciate your kind words and are always here to help with any insurance questions or needs you may have. Thanks for choosing us!"
Antonio Caldeira
September 2, 2025
5
out of
5
rating by Antonio Caldeira
"First I would like to thank Cindy Shumaker for rapid response to my inquiry for Auto Insurance. I would also to especially thank Trae Woodfin for his Excellent Customer Service. His Courteous Detailed explanation of my new policy purchased through him. My Sincere Thanks to both for there assistance! Antonio P Caldeira Jr"
We responded:
"Antonio, thank you for your kind words! I'm happy to hear that our team provided you with excellent service and a detailed explanation of your new policy. Your satisfaction is important to us. Let us know if there's anything else we can assist you with!"
brian garland
August 26, 2025
5
out of
5
rating by brian garland
"Garrett was great! Helped us save a lot of money!"
We responded:
"Thanks, Brian! I'm happy to hear that Garrett was able to assist you and help save money. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Shana Fields
August 26, 2025
5
out of
5
rating by Shana Fields
"Garrett was awesome ! Helped me set up my car insurance and life insurance with no problems! Fast and easy, I highly recommend !"
We responded:
"Thank you, Shana! I'm so happy to hear that Garrett made setting up your car and life insurance a breeze. We appreciate your recommendation and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
M.R. Evans
August 25, 2025
5
out of
5
rating by M.R. Evans
"I have always had great service from State Farm/VA and Deshawn was so easy to work with and answered all of my questions and took my phone calls. He is delightful to work with."
We responded:
"Hey, M.R. Evans! Thanks so much for sharing that Deshawn made working with us easy and answered all of your questions. We’re glad to hear you’re happy with your vehicle and renter’s insurance and found the pricing to be a good value. Your review is greatly appreciated."
Deandre Harris
August 21, 2025
5
out of
5
rating by Deandre Harris
"Amazing customer service, and professionalism. Representative Trae Woodfin always goes above and beyond to take care of any questions or concerns I may have."
We responded:
"Deandre, thank you for your feedback! I'm happy to hear that Trae Woodfin has been providing exceptional service and addressing your questions and concerns. Our team is dedicated to offering the best support possible. If you need anything else, feel free to reach out!"
Khuram Awan
August 9, 2025
5
out of
5
rating by Khuram Awan
"Excellent customer service! Garrett Rozier was very professional and made the process of getting this comprehensive insurance—covering a wide range of needs—simple and straightforward. It took just 10 minutes to complete everything. I switched from Geico after 10 years and was highly impressed with the service. I look forward to continuing with them."
We responded:
"Thank you, Khuram! I'm happy to hear that Garrett provided such professional service and made the process easy for you. We're grateful you chose us after 10 years with Geico, and we look forward to serving you for many more years. If you need anything else, feel free to reach out!"
Margaret Crull
July 31, 2025
5
out of
5
rating by Margaret Crull
"The experience of switching insurance companies has always been a hassle, until now. I have had auto insurance for over 20 years, and Deshawn Freeman made this experience amazing. Deshawn stayed on top of communication and provided all the information needed to make this a smooth transition. His Pleasent personality and ability to engage with a positive attitude, was outstanding. Thank you Deshawn!"
We responded:
"Thank you, Margaret! I'm so happy to hear that Deshawn made your transition to our insurance smooth and enjoyable. His dedication and positive attitude truly make a difference. We appreciate your trust and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
Dianne Dickey
July 30, 2025
5
out of
5
rating by Dianne Dickey
"Garrett Rozier took care of transferring 3 policies from out of state with one phone call. Cindy responded to my request on the Sunday I made contact and Garrett handled everything on Monday."
We responded:
"Thank you, Dianne! I'm happy to hear that Garrett was able to assist you efficiently with your policy transfers. We strive to provide prompt and helpful service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Matthew Kerns
July 28, 2025
5
out of
5
rating by Matthew Kerns
"They are professional and knowledgeable about insurance. Garrett was helpful getting my homeowners insurance policy up and running."
We responded:
"Matthew, thank you for your review! I'm happy to hear that Garrett was able to assist you with your insurance policy. Our team takes pride in being professional and knowledgeable. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Margaret Jett
July 24, 2025
5
out of
5
rating by Margaret Jett
"Trae took excellent care of me. He went over all the numbers clearly so I know what coverage I have. Ours was a complicated journey, but every step of the way Trae remained professional and patient. His attitude made this whole thing much easier!"
We responded:
"Thank you for your review, Margaret! I'm happy to hear that Trae provided you with clear information about your coverage. We’re committed to ensuring you feel confident in your insurance choices. Let us know if there's anything else we can assist you with!"
KIYΛΛΛ
July 24, 2025
5
out of
5
rating by KIYΛΛΛ
"Garret was amazing! He made sure to explain every step of the way of the process for life insurance which was super helpful! Not only that, Garret was great at keeping up the conversation and made sure my bundle was at a low and reasonable price. If it wasn’t for Garret, I still would be confused on my life insurance policy. I highly recommend him!"
We responded:
"Thank you for your review! I'm happy to hear that Garret was able to guide you through the insurance process and provide clarity. It's great to know he helped you find a bundle that fits your needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
Patricia Byrnes
July 21, 2025
5
out of
5
rating by Patricia Byrnes
"Deshawn answered my questions and concerns thoroughly. I feel confident in my decision to go with State Farm."
We responded:
"Thank you for your review, Patricia! I'm happy to hear that Deshawn was able to address your questions and concerns so thoroughly. Your confidence in choosing us means a lot. If there's anything else we can assist you with, feel free to reach out anytime!"
jhoyner narte
July 16, 2025
5
out of
5
rating by jhoyner narte
"Deshawn was very helpful, patience and very understanding. Appreciate the assistance!"
We responded:
"Thank you for your review, Jhoyner! I'm happy to hear that Deshawn provided you with helpful and understanding service. Your appreciation means a lot to us. If you need anything else, feel free to reach out!"
Jennifer Asante
July 16, 2025
5
out of
5
rating by Jennifer Asante
"Deshawn is a very valuable employee to State Farm. His knowledge of the company and how he can save clients money is a key factor in obtaining clients. Thank you for your good customer service."
We responded:
"Thank you for your review, Jennifer! I'm happy to hear that Deshawn's expertise and dedication made a positive impact on your experience. We appreciate your kind words about our customer service. If you need anything else, feel free to reach out!"
Family B
July 14, 2025
5
out of
5
rating by Family B
"Garrett was great. Patient, explained the process. I moved both my car and home owners over to state farm"
We responded:
"Thank you, Family B! I'm happy to hear that Garrett provided you with excellent service and helped you transition your insurance to State Farm. We appreciate your trust in us and are here to assist with any future needs. Let us know if there's anything else we can do for you!"
Angela Gosnell
July 10, 2025
5
out of
5
rating by Angela Gosnell
"Trae was wonderful, randomly called to follow up on a high quote State Farm originally gave and was able to give me a quote for full coverage much lower than I was paying for liability with so much more. Call Trae for your insurance needs!!"
We responded:
"Angela, thank you for your feedback! I'm happy to hear that Trae was able to assist you with a better quote. We always aim to provide the best service and value for our customers. If you have any more questions or need further assistance, feel free to reach out anytime!"