State Farm® Insurance Agent Cindy Shumaker
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Deandre Harris
August 21, 2025
5
out of
5
rating by Deandre Harris
"Amazing customer service, and professionalism. Representative Trae Woodfin always goes above and beyond to take care of any questions or concerns I may have."
We responded:
"Deandre, thank you for your feedback! I'm happy to hear that Trae Woodfin has been providing exceptional service and addressing your questions and concerns. Our team is dedicated to offering the best support possible. If you need anything else, feel free to reach out!"
Yaseen E
August 12, 2025
5
out of
5
rating by Yaseen E
"Deshawn was great 👍"
We responded:
"Thank you, Yaseen! I'm happy that our team was able to assist you. We appreciate your feedback and are here if you need anything else."
Khuram Awan
August 9, 2025
5
out of
5
rating by Khuram Awan
"Excellent customer service! Garrett Rozier was very professional and made the process of getting this comprehensive insurance—covering a wide range of needs—simple and straightforward. It took just 10 minutes to complete everything. I switched from Geico after 10 years and was highly impressed with the service. I look forward to continuing with them."
We responded:
"Thank you, Khuram! I'm happy to hear that Garrett provided such professional service and made the process easy for you. We're grateful you chose us after 10 years with Geico, and we look forward to serving you for many more years. If you need anything else, feel free to reach out!"
Margaret Crull
July 31, 2025
5
out of
5
rating by Margaret Crull
"The experience of switching insurance companies has always been a hassle, until now. I have had auto insurance for over 20 years, and Deshawn Freeman made this experience amazing. Deshawn stayed on top of communication and provided all the information needed to make this a smooth transition. His Pleasent personality and ability to engage with a positive attitude, was outstanding. Thank you Deshawn!"
We responded:
"Thank you, Margaret! I'm so happy to hear that Deshawn made your transition to our insurance smooth and enjoyable. His dedication and positive attitude truly make a difference. We appreciate your trust and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
Dianne Dickey
July 30, 2025
5
out of
5
rating by Dianne Dickey
"Garrett Rozier took care of transferring 3 policies from out of state with one phone call. Cindy responded to my request on the Sunday I made contact and Garrett handled everything on Monday."
We responded:
"Thank you, Dianne! I'm happy to hear that Garrett was able to assist you efficiently with your policy transfers. We strive to provide prompt and helpful service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Matthew Kerns
July 28, 2025
5
out of
5
rating by Matthew Kerns
"They are professional and knowledgeable about insurance. Garrett was helpful getting my homeowners insurance policy up and running."
We responded:
"Matthew, thank you for your review! I'm happy to hear that Garrett was able to assist you with your insurance policy. Our team takes pride in being professional and knowledgeable. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Margaret Jett
July 24, 2025
5
out of
5
rating by Margaret Jett
"Trae took excellent care of me. He went over all the numbers clearly so I know what coverage I have. Ours was a complicated journey, but every step of the way Trae remained professional and patient. His attitude made this whole thing much easier!"
We responded:
"Thank you for your review, Margaret! I'm happy to hear that Trae provided you with clear information about your coverage. We’re committed to ensuring you feel confident in your insurance choices. Let us know if there's anything else we can assist you with!"
KIYΛΛΛ
July 24, 2025
5
out of
5
rating by KIYΛΛΛ
"Garret was amazing! He made sure to explain every step of the way of the process for life insurance which was super helpful! Not only that, Garret was great at keeping up the conversation and made sure my bundle was at a low and reasonable price. If it wasn’t for Garret, I still would be confused on my life insurance policy. I highly recommend him!"
We responded:
"Thank you for your review! I'm happy to hear that Garret was able to guide you through the insurance process and provide clarity. It's great to know he helped you find a bundle that fits your needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
Patricia Byrnes
July 21, 2025
5
out of
5
rating by Patricia Byrnes
"Deshawn answered my questions and concerns thoroughly. I feel confident in my decision to go with State Farm."
We responded:
"Thank you for your review, Patricia! I'm happy to hear that Deshawn was able to address your questions and concerns so thoroughly. Your confidence in choosing us means a lot. If there's anything else we can assist you with, feel free to reach out anytime!"
jhoyner narte
July 16, 2025
5
out of
5
rating by jhoyner narte
"Deshawn was very helpful, patience and very understanding. Appreciate the assistance!"
We responded:
"Thank you for your review, Jhoyner! I'm happy to hear that Deshawn provided you with helpful and understanding service. Your appreciation means a lot to us. If you need anything else, feel free to reach out!"
Jennifer Asante
July 16, 2025
5
out of
5
rating by Jennifer Asante
"Deshawn is a very valuable employee to State Farm. His knowledge of the company and how he can save clients money is a key factor in obtaining clients. Thank you for your good customer service."
We responded:
"Thank you for your review, Jennifer! I'm happy to hear that Deshawn's expertise and dedication made a positive impact on your experience. We appreciate your kind words about our customer service. If you need anything else, feel free to reach out!"
Family B
July 14, 2025
5
out of
5
rating by Family B
"Garrett was great. Patient, explained the process. I moved both my car and home owners over to state farm"
We responded:
"Thank you, Family B! I'm happy to hear that Garrett provided you with excellent service and helped you transition your insurance to State Farm. We appreciate your trust in us and are here to assist with any future needs. Let us know if there's anything else we can do for you!"
Angela Gosnell
July 10, 2025
5
out of
5
rating by Angela Gosnell
"Trae was wonderful, randomly called to follow up on a high quote State Farm originally gave and was able to give me a quote for full coverage much lower than I was paying for liability with so much more. Call Trae for your insurance needs!!"
We responded:
"Angela, thank you for your feedback! I'm happy to hear that Trae was able to assist you with a better quote. We always aim to provide the best service and value for our customers. If you have any more questions or need further assistance, feel free to reach out anytime!"
Medina Sargent
July 10, 2025
5
out of
5
rating by Medina Sargent
"Deshawn helped me. Very informative, Professional. Thank you for all you do."
We responded:
"Thank you for your review, Medina! I'm happy to hear that Deshawn provided you with informative and professional service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can help with!"
robert zambrana
July 9, 2025
5
out of
5
rating by robert zambrana
"Very helpful and easy to talk."
We responded:
"Thank you, Robert! I'm happy to hear that you found our team helpful and easy to communicate with. We strive to make every interaction smooth and supportive. If you need anything else, feel free to reach out!"
Todd Mathews
June 10, 2025
5
out of
5
rating by Todd Mathews
"Worked with Deshawn on switching my coverage after a horrible experience with Progressive. He was what customer service should be. Professional, friendly, fun to work with. Deshawn was very accommodating and helped us save money while providing better coverage. Cindy please make sure Deshawn stays apart of your team! First class experience. Many thanks!"
We responded:
"Thank you for your review, Todd! I'm so happy to hear about your positive experience with Deshawn. He truly embodies the level of service we strive for, and I'm glad he could assist you in finding better coverage while saving money. Rest assured, we're grateful to have him as part of our team. If you need anything else, feel free to reach out!"
Barbara McCain
June 10, 2025
5
out of
5
rating by Barbara McCain
"It was good experience"
We responded:
"Thank you, Barbara! I'm happy to know you had a good experience with us. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Joel Stephens
June 3, 2025
5
out of
5
rating by Joel Stephens
"Garret’s customer service is top tier! Thank you again for all your help."
We responded:
"Joel, thank you for your review! I'm happy to hear that Garret provided you with top-notch service. We appreciate your support and are here for any future insurance needs you may have. Let us know if there's anything else we can assist with!"
Angeline Richmond
June 3, 2025
5
out of
5
rating by Angeline Richmond
"Sean was a delightful agent. He listens to your needs and he isn’t pushy like most in the field. He was on his A-game start to finish and thorough with the information. He is genuine and I will recommend him to anyone that has insurance needs. Thank you, Sean."
We responded:
"Thank you for your review, Angeline! I'm happy to hear that Sean provided such a genuine and thorough experience. It's wonderful to know he made you feel comfortable and well-informed. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
Michael Isom
May 29, 2025
5
out of
5
rating by Michael Isom
"Professional"
We responded:
"Thank you, Michael, for your feedback! I'm glad to know you found our service professional. If you have any questions or need any other assistance, feel free to reach out. We're here to help!"
Eben Clifton
May 28, 2025
5
out of
5
rating by Eben Clifton
"Deshawn was very helpful and knowledgeable and got me a rate! Thank you for all your help"
We responded:
"Thank you, Eben, for sharing your experience! I'm glad to hear that Deshawn was able to assist you effectively and provide you with a great rate. We appreciate your feedback and are here for any future insurance needs or questions you might have."
Alex Irvin
May 24, 2025
5
out of
5
rating by Alex Irvin
"Garrett was very helpful and made sure to get me the best quote possible."
We responded:
"Thank you, Alex, for sharing your experience! I'm glad Garrett was able to assist you and find the best quote possible. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Tkb Tkb
May 20, 2025
5
out of
5
rating by Tkb Tkb
"I’m a new client and Trae was amazing he answered all my questions and made everything very clear"
We responded:
"Thank you, Tkb, for sharing your experience! I'm happy to hear that Trae was able to assist you effectively and provide clear answers to your questions. We're here to help with any future needs or inquiries you may have. Welcome aboard!"
Alex Soto
May 20, 2025
5
out of
5
rating by Alex Soto
"My previous car insurance increased and I was recommended by a family member to look into statefarm. Garrett Rozier helped walk me through my options and explained everything easily to where I could understand. Got a great route, got over 100 dollar cheaper price than my previous auto insurance. Would definitely recommend statefarm!"
We responded:
"Thank you, Alex! I'm glad Garrett was able to assist you in finding a more affordable car insurance option. It's wonderful to know that everything was explained clearly and that you're satisfied with the cost reduction. We appreciate your recommendation and are here for any insurance needs or questions you might have!"
Helen Kemp
May 20, 2025
5
out of
5
rating by Helen Kemp
"Just change my policy to State Farm and I must commend them on their excellent customer service insurance agents. Trae was my agent and he walked me through everything. I was impressed with his knowledge of coverages because I asked a lot of questions. Definitely a keeper!! Thank you State Farm"
We responded:
"Thank you, Helen, for sharing your experience! I'm glad to hear that Trae was able to assist you with your policy change and provide the information you needed. His expertise and dedication truly make a difference. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"