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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ryan Hartsell

May 2, 2024

5  out of  5 rating by Ryan Hartsell
"This office is amazing! Jackson was wonderful to work with! Bundled our home and auto all while updating our most current information within a 12 minute phone call! We appreciate all the hard work and great customer service that was provided for us! 10/10 would recommend to anyone looking for insurance!"
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Grant Gardner

April 30, 2024

5  out of  5 rating by Grant Gardner
"Garrett was a pleasure to work with. Extremely nice guy and very personable. Highly recommend!"
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Ramez Tanios

April 18, 2024

5  out of  5 rating by Ramez Tanios
"Good customer service & good insurance rate"
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Dave Rosen

April 12, 2024

5  out of  5 rating by Dave Rosen
"Competitive pricing, detailed patient explanations. Garrett at Cindy Shumaker's office is always personable, helpful, professional, and patient."
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Dylan A.

April 11, 2024

5  out of  5 rating by Dylan A.
"Jackson was a lot of help for me. Made everything very easy and gave me good details throughout our conversations."
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Keiva Capers

March 27, 2024

5  out of  5 rating by Keiva Capers
"Jackson was absolutely amazing thanks so much super easy process"
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Chantel Conway

January 2, 2024

5  out of  5 rating by Chantel Conway
"I was shopping for new Homeowners Insurance and spoke with Mr. Jose Ruiz. What a professional and helpful gentalman he was. I had some stumbuling blocks with me receiving the email with the quote with it. He worked with me and the various emails issues in the most professional manner unril we figured it out. In the end, not only did I get homeowners insurance, but I changed my car insurance over to State Farm also. Highly recommend Mr Ruiz at State Farm."
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Janice Gray

December 15, 2023

5  out of  5 rating by Janice Gray
"It was a pleasure to work with Jose. He was extremely professional and demonstrated his knowledge of both auto and home policies. Jose made the process so easy and clearer for me. Superstar Rating!!!"
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Jessica Schalow

November 21, 2023

5  out of  5 rating by Jessica Schalow
"Great experience with State Farm representative Jose Ruiz. He has been fantastic helping me through the process of switching companies and went above and beyond to get me the best rates!"
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Felipe Araújo

November 10, 2023

5  out of  5 rating by Felipe Araújo
"Great company to take out insurance for both home and car. The broker who answered me(Jose L Ruiz Customer Service & Sales Representative) and great and patient. It took away all my doubts!"
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michael herring

November 8, 2023

5  out of  5 rating by michael herring
"Jjose Ruiz was phenomenal. He was attentive and clear with all pertinent information. He worked to make my quotes as competitive as possible. I highly recommend him."
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Sarai Garcia

October 30, 2023

5  out of  5 rating by Sarai Garcia
"Excelente atención y buen trato super amable el agente que me atendió un buen servicio de póliza"
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loretta jackson

September 23, 2023

5  out of  5 rating by loretta jackson
"Jose Ruiz was very professional, understanding and knowledgeable about State Farm’s products that were beneficial for me. I was in a precarious situation and appreciate the the ease of getting my insurance needs taken care of."
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Marquai Randolph

September 18, 2023

5  out of  5 rating by Marquai Randolph
"Jose Ruiz was very knowledgeable, professional, and moved the acquiring policy process pretty quickly. Thank you for your time."
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Brittany Brown

September 15, 2023

5  out of  5 rating by Brittany Brown
"Jose Ruiz helped me as soon as I got my quote. He emailed me also with how much it would be for renters since he saw I was in an apartment. He was kind and helpful. When I was ready to start my quote he was a quick phone call and no less than 20 minutes started my insurance and even sent me info on help with life insurance. I highly recommend Jose and State Farm !"
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ERIN RODRIGUEZ

August 30, 2023

5  out of  5 rating by ERIN RODRIGUEZ
"I usually don't leave reviews but Jose Ruiz went above and beyond to help me. His customer service skills were exceptional. He was very polite and went the extra mile to make sure I got everything I needed. He was also very knowledgeable in what State Farm had to offer me. Thank you Jose!"
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Игорь Кулакли

August 11, 2023

5  out of  5 rating by Игорь Кулакли
"Thank you so much for Jose Ruiz, good person and help us a lot, he made exactly what we need. Good luck."
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Monique Jefferson

August 1, 2023

5  out of  5 rating by Monique Jefferson
"I went online to request a quote for insurance and Mr. Ruiz immediately reached out to me and was very pleasant and courteous. Jose was very helpful and knowledgeable and provided me with pertinent information when I was missing some items. He still made the process streamline and easy. Mr. Ruiz went out of his way to find discounts for my son. I am very appreciative for that! He Rocks!"
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J. Maurice Hopkins

July 20, 2023

5  out of  5 rating by J. Maurice Hopkins
"I'd like to share with you my experience with both Kelvin Moats and Hose Ruiz. Through a series of happened circumstances involving previous agents at this organization, credit card (auto-pay set-up), assumptions, misunderstandings and lack of thorough communication, as a recent transplant from a 50+ year relationship with your competitor (Allstate), I feel today I've found a new home. Kudos particularly to Hose Ruiz who took the time in investigating my vehicles with attention and genuine concern. Had it not been for Kelvin Moats listening with compassionate understanding and seeking Hose Ruiz' expertise, my comments wouldn't reflect praise but instead, disappointment. I commend these two individuals and give them high-fives, five stars and my sincerest thanks for today's positive experience. By the way, both these two people have super kind customer relationships skills. Take it from a retail merchant veteran, "manners matter.""
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Tiffany Owings

July 13, 2023

5  out of  5 rating by Tiffany Owings
"Valerie was AMAZING!! She was so helpful and understanding as to what I needed and the whole process was super easy. It was truly a pleasure working with her."
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Louis MIllhouse

July 13, 2023

5  out of  5 rating by Louis MIllhouse
"Very thorough! Thanks!!"
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Paul

July 6, 2023

5  out of  5 rating by Paul
"Vailerie.B wow she is the Best #1 service!"
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Ashley Carter

July 5, 2023

5  out of  5 rating by Ashley Carter
"Best insurance ever! Make sure to ask for Margaret when you call! You will get the best customer service you’ve ever experienced. She makes you feel like family and not just another client. We absolutely love her!"
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Frank Goodman

June 23, 2023

5  out of  5 rating by Frank Goodman
"Valerie Birdsong is an excellent agent who gave me outstanding customer service. Your company needs more agents like Ms Birdsong"
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Matt Neagle

June 23, 2023

5  out of  5 rating by Matt Neagle
"Adulting is hard enough but when you have help, it's not too bad. Jose from Cindy's offices walked me thru step by step, personal and super-friendly service. 10 out of 5 stars!"